TERMS & CONDITIONS

Terms & Conditions: 11 May 2026

Welcome to Poulton PC's,
These Terms & Conditions govern your use of our website and the purchase of products from us.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Us

Business Name: Poulton PC's
Location: Poulton-le-Fylde, United Kingdom
Website: www.poultonpcs.com

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You have permission from a parent or legal guardian

You agree to provide accurate and complete information when placing orders or creating an account.

3. Products & Availability

We sell computer systems, components, accessories, related products and repair services.

All products are subject to availability. We reserve the right to:

  • Modify or discontinue products without notice

  • Limit quantities

  • Refuse orders where necessary

We make every effort to ensure product descriptions, specifications, images, and pricing are accurate, but errors may occasionally occur.

4. Pricing & Payment

All prices displayed on our website are in GBP (£).

Payment must be received in full before goods are dispatched.

We reserve the right to:

  • Correct pricing errors

  • Cancel orders affected by incorrect pricing

  • Refuse suspicious or fraudulent transactions

Payments are securely processed through trusted third-party payment providers.

5. Orders

After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order.

A contract between you and Poulton PC's is formed only once your order has been accepted and dispatched.

We reserve the right to cancel or refuse orders for reasons including:

  • Suspected fraud

  • Product unavailability

  • Incorrect pricing

  • Payment issues

If payment has already been taken, a refund will be issued where appropriate.

6. Delivery

We currently deliver within the United Kingdom only.

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by:

  • Couriers

  • Weather conditions

  • Supply chain disruptions

  • Incorrect customer information

Risk of loss passes to the customer upon confirmed delivery.

7. Returns & Refunds

Customers have rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations.

You may request a return or refund in accordance with our Returns Policy.

To qualify for returns:

  • Products should be returned in their original condition

  • Customers must contact us before returning items

Certain items may be excluded from return eligibility, including:

  • Custom-built PCs

  • Personalised items

  • Opened software or digital products

  • Items damaged through misuse

Refunds will be processed to the original payment method where approved.

8. Warranty & Liability

Products may include manufacturer warranties where applicable.

We are not liable for:

  • Indirect or consequential losses

  • Loss of business or profits

  • Data loss

  • Compatibility issues caused by third-party hardware or software

Nothing in these Terms excludes liability where it would be unlawful to do so under UK law.

9. User Accounts

If you create an account, you are responsible for:

  • Maintaining account confidentiality

  • Securing your password

  • All activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

10. Acceptable Use

You agree not to:

  • Use the website unlawfully

  • Attempt unauthorised access to systems

  • Distribute malware or harmful content

  • Interfere with website functionality

  • Use false information or impersonate others

11. Intellectual Property

All website content including:

  • Logos

  • Branding

  • Images

  • Product descriptions

  • Graphics

  • Website design

is owned by or licensed to Poulton PC's and may not be copied or used without permission.

12. Privacy

Your use of this website is also governed by our:

  • Privacy Policy

  • Cookie Policy

Please review these documents for information regarding how we handle personal data.

13. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party providers.

14. Website Availability

We aim to keep the website available and functioning correctly but do not guarantee uninterrupted access.

We may:

  • Update the website

  • Perform maintenance

  • Suspend or discontinue services without notice

15. Changes To These Terms

We reserve the right to update these Terms & Conditions at any time.

Changes become effective once published on this page.

16. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Us

If you have questions regarding these Terms & Conditions, please contact us through:

Contact Us