PRIVACY POLICY
Privacy Policy (Last Updated: 11 May 2026)
Welcome to Poulton PC's.
We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Who We Are
Business Name: Poulton PC's
Location: Poulton-le-Fylde, United Kingdom
Website: www.poultonpcs.com
If you have any questions regarding this Privacy Policy or your personal data, please contact us via the contact information available on our website.
2. Information We Collect
We may collect and process the following information:
Personal Information
Full name
Email address
Billing address
Shipping address
Phone number
Account login details
Payment Information
Payments are processed securely through third-party payment providers. We do not store full payment card details on our servers.
Technical Information
IP address
Browser type and version
Device information
Time zone settings
Operating system
Usage Information
Pages visited
Products viewed
Shopping cart activity
Website interaction data
Marketing Information
Preferences regarding promotional emails and offers
Email engagement data
Cookies & Tracking Technologies
We use cookies and similar technologies to improve website performance, analyse traffic, and personalise user experience.
3. How We Use Your Information
We use your information to:
Process and fulfil orders
Create and manage customer accounts
Provide customer support
Deliver products and services
Improve our website and services
Prevent fraud and maintain website security
Send marketing communications (where permitted by law)
Comply with legal obligations
4. Marketing Communications
We may send promotional emails containing:
Special offers
Product updates
Discounts
News about our business
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
Contractual necessity — to process orders and provide services
Legitimate interests — to improve and secure our business
Consent — for marketing communications and certain cookies
Legal obligations — for accounting, taxation, and compliance purposes
6. Sharing Your Information
We may share your information with trusted third parties, including:
Payment processors
Delivery and courier services
Website hosting providers
Analytics providers
Marketing platforms
Fraud prevention services
These third parties only receive the information necessary to perform their services.
We do not sell your personal data.
7. Data Retention
We retain personal data only for as long as necessary to:
Provide our services
Meet legal and accounting obligations
Resolve disputes
Enforce agreements
When information is no longer required, it will be securely deleted.
8. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, please contact us through our website.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Information Commissioner's Office (ICO)
9. Cookies
Our website uses cookies to:
Keep the website functioning properly
Remember user preferences
Analyse traffic and performance
Improve user experience
You can manage or disable cookies through your browser settings.
If required by law, we will request consent before placing non-essential cookies on your device.
10. Security
We implement reasonable technical and organisational measures to protect your personal data from:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
However, no online system can be guaranteed completely secure.
11. Children's Privacy
Our website is not specifically directed at children. We do not knowingly collect personal information from children without parental consent where required by law.
12. International Transfers
Currently, we primarily serve customers within the United Kingdom. If data is transferred outside the UK, we will ensure appropriate safeguards are in place as required under UK GDPR.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
14. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us via: